Service

Complaints procedure

Things don't always go exactly as planned. Let us know, and we'll work together to find a solution.

How to File a Complaint

Email us first

We recommend that you report any complaints to us first. Please email your complaint and include your order number.

Email us at info@smartific.com

WebwinkelKeur Foundation

If this doesn't lead to a resolution, you can submit your dispute for mediation through WebwinkelKeur Foundation.

Contact Information

Accessible

Email: info@smartific.com
Phone: 085 0160877

Company Information

PePePe BV, Sulky 6 J, 3897AJ Zeewolde
Chamber of Commerce number: 34236211
BTW: NL815030411B01