{"id":61739,"date":"2026-11-05T10:12:53","date_gmt":"2026-11-05T09:12:53","guid":{"rendered":"https:\/\/smartific.nl\/veelgestelde-vragen\/"},"modified":"2026-11-05T10:12:53","modified_gmt":"2026-11-05T09:12:53","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/smartific.nl\/es\/veelgestelde-vragen\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"sfmk\" style=\"max-width:860px;margin:0 auto;padding:20px;font-family:Helvetica,Arial,sans-serif;color:#1a1238\"><h1 style=\"font-weight:800;font-size:clamp(30px,5vw,44px);letter-spacing:-.03em;margin:20px 0 8px;text-align:center;color:#1a1238\">Preguntas frecuentes<\/h1><p style=\"text-align:center;color:#4a4360;margin:0 0 28px\">\u00bfNo encuentras tu pregunta? <a href=\"https:\/\/smartific.nl\/es\/contacto\/\" style=\"color:#f47138;font-weight:700\">Ponte en contacto con nosotros<\/a>.<\/p><div id=\"sfq1\" class=\"accordion-item\"><a id=\"sfq1-label\" class=\"accordion-title plain\" href=\"#sfq1\" aria-expanded=\"false\" aria-controls=\"sfq1-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfCu\u00e1ndo recibir\u00e9 mi pedido?<\/span><\/a><div id=\"sfq1-content\" class=\"accordion-inner\" aria-labelledby=\"sfq1-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">Enviamos tu pedido lo antes posible. Encontrar\u00e1s los plazos y gastos de env\u00edo actuales en nuestra p\u00e1gina <a href=\"https:\/\/smartific.nl\/es\/envio-discreto\/\" style=\"color:#f47138;font-weight:700\">Env\u00edo discreto<\/a>.<\/p><\/div><\/div><div id=\"sfq2\" class=\"accordion-item\"><a id=\"sfq2-label\" class=\"accordion-title plain\" href=\"#sfq2\" aria-expanded=\"false\" aria-controls=\"sfq2-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfMi paquete se env\u00eda de forma discreta?<\/span><\/a><div id=\"sfq2-content\" class=\"accordion-inner\" aria-labelledby=\"sfq2-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">S\u00ed. Tu paquete se env\u00eda en un embalaje neutro, sin logotipo ni nombre del producto en el exterior.<\/p><\/div><\/div><div id=\"sfq3\" class=\"accordion-item\"><a id=\"sfq3-label\" class=\"accordion-title plain\" href=\"#sfq3\" aria-expanded=\"false\" aria-controls=\"sfq3-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfCu\u00e1ndo es gratis el env\u00edo?<\/span><\/a><div id=\"sfq3-content\" class=\"accordion-inner\" aria-labelledby=\"sfq3-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">A partir de &euro;&nbsp;125 no pagas gastos de env\u00edo dentro de los Pa\u00edses Bajos.<\/p><\/div><\/div><div id=\"sfq4\" class=\"accordion-item\"><a id=\"sfq4-label\" class=\"accordion-title plain\" href=\"#sfq4\" aria-expanded=\"false\" aria-controls=\"sfq4-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfC\u00f3mo puedo pagar?<\/span><\/a><div id=\"sfq4-content\" class=\"accordion-inner\" aria-labelledby=\"sfq4-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">Pagas de forma segura a trav\u00e9s de PAY. Ver\u00e1s los m\u00e9todos disponibles al finalizar la compra y en la p\u00e1gina <a href=\"https:\/\/smartific.nl\/es\/formas-de-pago\/\" style=\"color:#f47138;font-weight:700\">Formas de pago<\/a>.<\/p><\/div><\/div><div id=\"sfq5\" class=\"accordion-item\"><a id=\"sfq5-label\" class=\"accordion-title plain\" href=\"#sfq5\" aria-expanded=\"false\" aria-controls=\"sfq5-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfTengo que ser mayor de 18 a\u00f1os?<\/span><\/a><div id=\"sfq5-content\" class=\"accordion-inner\" aria-labelledby=\"sfq5-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">S\u00ed. Debes tener 18 a\u00f1os o m\u00e1s para hacer un pedido en Smartific.<\/p><\/div><\/div><div id=\"sfq6\" class=\"accordion-item\"><a id=\"sfq6-label\" class=\"accordion-title plain\" href=\"#sfq6\" aria-expanded=\"false\" aria-controls=\"sfq6-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>\u00bfPuedo devolver mi pedido?<\/span><\/a><div id=\"sfq6-content\" class=\"accordion-inner\" aria-labelledby=\"sfq6-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">Ponte en contacto con nosotros en un plazo de 14 d\u00edas. En la mayor\u00eda de los casos aceptamos la devoluci\u00f3n de productos sin abrir. M\u00e1s informaci\u00f3n en la p\u00e1gina <a href=\"https:\/\/smartific.nl\/es\/devolver\/\" style=\"color:#f47138;font-weight:700\">Devoluciones<\/a>.<\/p><\/div><\/div><div id=\"sfq7\" class=\"accordion-item\"><a id=\"sfq7-label\" class=\"accordion-title plain\" href=\"#sfq7\" aria-expanded=\"false\" aria-controls=\"sfq7-content\"><button class=\"toggle\" aria-label=\"Cambio\" tabindex=\"-1\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button><span>Tengo una pregunta sobre un producto. \u00bfQui\u00e9n me ayuda?<\/span><\/a><div id=\"sfq7-content\" class=\"accordion-inner\" aria-labelledby=\"sfq7-label\"><p style=\"margin:10px 0 0;line-height:1.6;color:#4a4360\">Env\u00edanos un mensaje a trav\u00e9s de la <a href=\"https:\/\/smartific.nl\/es\/contacto\/\" style=\"color:#f47138;font-weight:700\">p\u00e1gina de contacto<\/a>. Normalmente respondemos en 1 d\u00eda laborable.<\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Veelgestelde vragen Staat je vraag er niet bij? Neem contact op. Hoe snel heb ik mijn bestelling?We versturen je bestelling zo snel mogelijk. De actuele verzendtijden en verzendkosten vind je op onze pagina Discrete verzending. Wordt mijn pakket discreet verzonden?Ja. Je pakket gaat in neutrale verpakking zonder logo of productnaam op de buitenkant. Wanneer is&#8230;<\/p>","protected":false},"author":5971,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-61739","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/pages\/61739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/users\/5971"}],"replies":[{"embeddable":true,"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/comments?post=61739"}],"version-history":[{"count":0,"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/pages\/61739\/revisions"}],"wp:attachment":[{"href":"https:\/\/smartific.nl\/es\/wp-json\/wp\/v2\/media?parent=61739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}